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Telephone: (781) 395-0004

422 Salem Street
Medford, MA 02155

(781) 395-1013 (Fax)
(781) 393-9966 (Dictation)

Business Hours
Monday - Friday 
8:00 am - 5:00 pm

Carrier Pick Up Time:  
FedEx, DHL & USPS - 4:00 pm


Medical Transcription, Secure Upload, HIPAA


FedEx Authorized Ship Center






Medical Transcription Massachusetts


“I am a primary care physician at Massachusetts General Hospital and have been the grateful client of The Processed Word since 1995.  I have tried numerous other dictation and voice recognition services, and The Processed Word is by far the best that I have experienced.  They give personalized, prompt service.  They always answer the phone or reply to an email when I contact them with a question or concern.  In this day and age of automated products, they offer a service that harkens back to the "good old days..." which is that they take the time to know their customers and are very conscious about making the product that they create the best that is possible.  The service that The Processed Word provides is unique, accurate and efficient, but most of all, I value the caring, personalized relationship that I have with the staff.  My busy days of patient sessions are much, much easier because of my being able to partner with them.”

Kathryn Hayward, M.D., Massachusetts General Hospital

“The personalized service we receive from The Processed Word is unsurpassed.  We can always count on them for not only quick turnaround, but also accurate and HIPAA compliant medical transcription.”

Occupational Health Services

“The Processed Word has been a valued partner of UMass Memorial's Self Insurance Program.  We can count on The Processed Word for quick turnaround times, exceptional customer service and accuracy in completing our work.  We have never had a complaint with service during our eight year relationship.  In summary, The Processed Word provides a cost-effective solution to our transcription needs.”

Tim Slowick, Director, Claims Management, UMass Memorial Health Center

“No matter how fast I speak, The Processed Word always understands my dictation. They never take my valuable time to clarify my audio files. They are more than just a medical transcription company, they are our partner that helps us reduce overall costs and alleviate administrative duties.”

S. D. Malouf, DDS

"The Processed Word is an extension of our team.  Their cost-effective corporate transcription services have helped lower our operations costs.  No matter what type of job we need transcribed, they are there to help.”

Camile Norris, Director, Support Services, Claims Department, CRICO/RMF

“I have used The Processed Word’s mailbox rental services for many years.  They are dependable, confidential and prompt. They also offer many great benefits including telephone "mail check" and mail forwarding services. "

Dabbs Lock

“The Processed Word’s business support services have not only alleviated repetitive administrative tasks, but have also given me more time to focus on my core business”

J. Bussey, Micro Decisions

I am a customer who rents a mailbox (which actually acts as my business mailing address) at The Processed Word. They have also been handling my delivery and general business needs for sometime now, and I couldn't be happier. The whole staff is pleasant, professional and very helpful, a far cry from many post offices, Fed Ex and UPS stores in the area. They quite often have made suggestions to save money on my shipping and delivery costs, and I find this advice extremely valuable as a business owner who needs to keep costs down. I would recommend this place to anyone, whether they own a business or not.

Robert Fleet, Melrose


Contact Us
Telephone:  (781) 395-0004

422 Salem Street
Medford, MA 02155
F (781) 395-1013

Mission Statement: We deliver personalized service and provide unparalleled transcription, business support solutions and packaging/shipping needs to our clients.

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