“I am a primary care physician at Massachusetts General Hospital and have been the grateful client of The Processed Word since 1995. I have tried numerous other dictation and voice recognition services, and The Processed Word is by far the best that I have experienced. They give personalized, prompt service. They always answer the phone or reply to an email when I contact them with a question or concern. In this day and age of automated products, they offer a service that harkens back to the "good old days..." which is that they take the time to know their customers and are very conscious about making the product that they create the best that is possible. The service that The Processed Word provides is unique, accurate and efficient, but most of all, I value the caring, personalized relationship that I have with the staff. My busy days of patient sessions are much, much easier because of my being able to partner with them.”